FAQ
Do you make custom chairs?
Yes, the minimum quantity of chairs in a color we currently manufacture is 250 units; the minimum quantity of chairs in a custom color is 500 units. If you are interested in ordering some chairs, we will need to set you up as a customer in our system.
Items needed:
- • AI file of the logo
- • The color of the chair you would like (Pantone color code is very helpful for custom colors)
- • The quantity of chairs you are interested in purchasing.
- • If the product is to be shipped the customer must pay for shipping.
What is the return/replacement process?
1. Email us (contactus@kijaro.com) your issue with proof of purchase, detailed descriptions, and photos of damages.
2. You will be contacted by a Kijaro team member for more information.
3. If an exchange or return is necessary, we will send you a replacement or accessory at no charge.
4.If the item is not under warranty you will receive communication to discuss repair options and charges.